Important update: potential customer data breaches

Potential customer data breaches: During our billing system upgrade, some customer details were incorrectly migrated, causing bills to be sent to old or secondary addresses, learn more at Update on billing delays.

Billing delays and support: View the latest on billing delays and support options or register for in-person support at a customer care day near you.

Welcome to Greater Western Water

Target 150

With warm, dry conditions and increased demand for water, every drop counts - let's aim for 150 litres per person, per day.

A mother and child using a watering can to water some plants in their driveway.

24/7 support for faults and emergencies

Check for faults and interruptions we are working on and find out about improvements that are happening in our service area.

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Trusted water services for our communities and future generations

We are Greater Western Water. We deliver you one of life’s most vital elements: water. Seamlessly, every moment of every day, for everybody. We take great care and pride in ensuring reliable, consistent service, one that moves from the heart of our operations to the heart of where it matters most for you.

We take great care and pride in delivering one of life's most vital elements: water. Inspired by our waterways, the contour of our land and the spirit of our country. Together we can grow and enrich our vibrant community. From growing industries, to our individual customers, Ensuring we are here, for the moments that matter. Our actions... Our impact... We are bold, diverse and ever changing. We are... Greater Western Water. This is the beginning of our story. Greater Western Water.